Support
Get help with Secure Dialer setup, calling, messaging, voicemail, device recovery, subscriptions, or secure disconnect.
Contact support
Use the contact form at https://www.gtm-solutions.ai/contact and include the app version, the feature involved, the time the issue occurred, and any request reference shown by the app. Include an email address so we can reply. We respond during U.S. Mountain Time business hours.
Do not send your Twilio Auth Token, API-key secret, recovery code, Apple transaction payload, or message content.
Before contacting support
- Confirm the iPhone has a working data connection.
- Confirm the selected business number and Twilio account remain active.
- Review Twilio account balance, geographic permissions, spending limits, and required voice or messaging registrations.
- Use Secure Dialer's privacy-safe diagnostics and include only the generated support summary.
- For subscription problems, use Restore Purchases and confirm the Apple ID used for the original purchase.
Account safety
GTM AI Solutions will never ask you to email your Twilio master Auth Token. Use Secure Dialer's secure disconnect and device-revocation controls if a device or connection may be compromised.
Emergency services
Secure Dialer does not support emergency calling and is not a replacement for telephone service. Use another reliable method to contact emergency services.
Questions, support requests, legal notices, privacy requests, and security reports:
Use the contact form →